Plandle support
Include these details
- Your iPhone model and iOS version
- The step you were taking when the problem appeared
- A screenshot, if it does not contain private task details
Where are my tasks stored?
Plandle 1.0 stores tasks and preferences on your device. There is no Plandle account or live cloud sync in the first release. If device backup is enabled, iOS or Android can include this local data in the encrypted backup linked to your iCloud or Google account.
Does automatic backup sync my devices?
No. The operating system controls device backups and uses them when restoring a device or app. Use Plandle's manual backup file when you want a copy you can see, move, and restore yourself.
How do I make a backup?
Open Settings, choose Save a backup, then select iCloud Drive, Google Drive, or another Files location from the system share sheet. Use Restore from backup later and choose Merge or Replace.
How do I remove my data?
Delete individual tasks, remove completed tasks in Settings, or uninstall the app to remove its local data. Delete any manual backup separately from the Files provider where you saved it.
Notifications are not appearing
Check that notifications are enabled for Plandle in iOS Settings and that the task has a reminder time.
For questions about data handling, read our Privacy Policy.